Privacy Policy

Last Updated: June 27, 2026

Talo Wear (operated by FF COMMERCE LTD, "we", "us", "our") operates this storefront and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services").

Talo Wear is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise communicate with us in compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Personal Information We Collect or Process

When we use the term "personal information," we refer to information that identifies or can reasonably be linked to you. Depending on how you interact with our Services, we may collect and process the following categories:

2. Personal Information Sources

We collect personal information from the following sources:

• Directly from you: When you create an account, place an order, contact support, or submit forms.
• Automatically through the Services: Via cookies and tracking technologies as you navigate our platform.
• From service providers: Including e-commerce infrastructure partners (Shopify), payment gateways, and shipping couriers.
• From partners and third parties: Including advertising networks and analytics providers.

3. How We Use Your Personal Information

• Provide, Tailor, and Improve Services: Fulfill orders, process payments, arrange shipping, manage returns, remember preferences, and personalize your experience.
• Marketing and Advertising: Send promotional communications via email or text (where permitted) and display targeted online ads based on site activity.
• Security and Fraud Prevention: Authenticate accounts, secure payments, investigate suspicious activities, and protect our platform.
• Communicating with You: Provide responsive customer service and maintain our ongoing business relationship.
• Legal Reasons: Comply with applicable laws, respond to legal requests from public authorities, and enforce our terms and policies.

4. How We Disclose Information & Relationship with Shopify

We may disclose your personal information to third parties for legitimate business operations:

• Vendors & Service Providers: IT management, payment processing, analytics, customer support, and order logistics.
• Business & Marketing Partners: To provide tailored advertising and promotional campaigns.
• Corporate Group & Legal Compliance: With corporate affiliates, or in connection with mergers, acquisitions, or mandatory law enforcement requests.

5. Third-Party Websites & Children's Data

Third-Party Links: Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices, security, or content of third-party platforms.

Children's Data: The Services are not intended for children under the age of majority. We do not knowingly collect personal information from children. If you believe a minor has provided us with personal data, please contact us to request its deletion.

6. Security, Data Retention & International Transfers

While we implement reasonable safeguards, no security system is completely impenetrable. Retention periods for personal data depend on account maintenance needs, contractual obligations, legal compliance, and dispute resolution requirements.

International Data Transfers: Where data is transferred outside the UK or EEA, we ensure appropriate safeguards are utilized, such as the European Commission's Standard Contractual Clauses (SCCs) or the UK International Data Transfer Agreement (IDTA).

7. Your Statutory Rights (UK & EEA)

Under UK and EU data protection laws, you may exercise the following rights regarding your personal information:

• Right to Access / Know: Request access to the personal data we hold about you.
• Right to Erasure / Delete: Request deletion of your personal information.
• Right to Rectification: Request correction of inaccurate or incomplete personal data.
• Right to Data Portability: Receive a copy of your data in a structured, portable format.
• Objection & Restriction: Object to processing or request restrictions on certain processing activities.
• Withdraw Consent: Withdraw consent at any time where processing relies on consent.